Terms of Service

1. Acceptance of Terms

By accessing and using Mobile Recharge AE's services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

2. Service Description

Mobile Recharge AE provides mobile recharge services for prepaid and postpaid users in the UAE. Our services include but are not limited to:

  • Mobile balance recharge
  • Data pack activation
  • International roaming services
  • Value-added services

3. User Responsibilities

As a user of our services, you agree to:

  • Provide accurate and complete information
  • Maintain the security of your account
  • Use the service only for lawful purposes
  • Not engage in any fraudulent activities

4. Payment Terms

All payments must be made in UAE Dirhams (AED). We accept various payment methods including credit cards, debit cards, and digital wallets. Payments are processed securely through our payment gateway partners.

5. Refund Policy

Refunds are processed according to the following conditions:

  • Failed transactions will be refunded within 5-7 business days
  • Refunds are processed to the original payment method
  • Service charges are non-refundable

6. Privacy and Data Protection

We are committed to protecting your privacy. Our Privacy Policy outlines how we collect, use, and protect your personal information.

7. Service Availability

While we strive to maintain 24/7 service availability, we cannot guarantee uninterrupted service. We reserve the right to suspend or terminate services for maintenance or other reasons.

8. Limitation of Liability

Mobile Recharge AE shall not be liable for any indirect, incidental, special, or consequential damages resulting from the use or inability to use our services.

9. Changes to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting to our website. Continued use of our services constitutes acceptance of the modified terms.

10. Governing Law

These terms shall be governed by and construed in accordance with the laws of the United Arab Emirates.

Last updated: March 15, 2024